Not legal advice. Use this checklist to prepare for legal review. Confirm applicability and deadlines with qualified counsel.
Typical risk posture
Most B2B support chatbots are limited risk on transparency — but still need Art. 50 work. High-risk depends on what the bot decides (e.g. eligibility, employment, credit).
Checklist
[ ] Intended purpose clear (support vs decisioning)
[ ] Disclosure in UI before / during chat
[ ] Escalation to human documented
[ ] No silent automated legal/significant decisions — or Art. 22 assessed
[ ] Model vendor inventoried
[ ] Logs for escalations / complaints
Dates
Art. 50: 2 August 2026
Annex III (only if your chatbot is actually high-risk): 2 December 2027